Returns / Exchanges & Refunds
All items must be returned within 30 days (of the confirmed delivery date) for domestic orders and 45 days (of the confirmed delivery date) for international orders.
How to return an item:
Repackage the unwanted merchandise with your original invoice. Please make a note on your invoice, telling us whether you'd like an exchange or a refund (exchange item must be equal or lesser value) We will then send you a new item or refund your account for the cost of the item.
Please allow 2-3 weeks for returns to be processed. You will receive a notification that your order has been refunded or your exchange item has been shipped out. Original shipping cost is not reimbursed on returns or exchanges.
If you have any additional questions, you can email shopshogunorders@gmail.com
Please address all returns to:
Shop Shogun
Attn: Returns
41 Stevens Street
Building 1 Floor 4
Waterbury, CT 06704
